Returns & Refunds Policy
Cheezurk Return & Refund Policy: Shop with Confidence
At Cheezurk, your satisfaction is our highest priority. If you’re not completely satisfied with your purchase, our return process is simple and stress-free. Just send your item to our return address at:
1518 Aurand Ct, Corcoran, CA 93212, USA
We’re committed to making returns and refunds as smooth as possible.
Return Guidelines
Damaged, Defective, or Incorrect Items
If you receive an item that’s damaged, faulty, or not what you ordered, please contact us within 3 days of delivery. We’ll provide a prepaid return label to make the return process hassle-free.
All Other Returns or Exchanges
You have 10 days from the date of delivery to request a return. Items must be in their original condition, including tags, packaging, and any accessories. You can start a return by reaching out to us through our website or emailing us directly.
Non-Returnable Items
Please note: customized, personalized, or final sale items are not eligible for return or exchange. For standard returns (not related to defects), customers are responsible for return shipping costs.
Refund Process
Once we receive and inspect your return to ensure it meets our policy guidelines, we’ll issue a refund to your original payment method within 7–10 business days. A confirmation email will be sent once the refund is processed.
After 10 Days: If the item is defective, we may offer a replacement or repair instead of a refund.
Delayed or Missing Refunds?
If your refund hasn’t appeared:
- Double-check your bank or payment account.
- Contact your card issuer about processing times.
- Still unsure? Reach us anytime at contact.cheezurk@gmail.com
Exchanges
We’re happy to replace items that arrive damaged or defective. To request an exchange, simply email us at contact.cheezurk@gmail.com and return the item to:
1518 Aurand Ct, Corcoran, CA 93212, USA
Gift Returns
If your order was marked as a gift, you’ll receive store credit equal to the value of the return.
If the order wasn’t marked as a gift, the refund will go to the original purchaser.
Return Shipping Details
Please ship all returns to:
Cheezurk
1518 Aurand Ct, Corcoran, CA 93212, USA
Return shipping fees are non-refundable unless the item is defective. For items over $75, we recommend using a trackable shipping service for secure delivery. Be sure to pack your return carefully and include your original invoice.
Need Help?
We’re always happy to assist with your return, refund, or exchange.
Email: contact.cheezurk@gmail.com